Terms & Conditions

Effective Date: January 1, 2025

Welcome to Californio! By using our website, you agree to these terms and conditions. Please read them carefully.

1. General:

By accessing or using our website, you accept these terms.
You must be at least 18 years old to make a purchase.

2. Products and Orders:

All prices are listed in USD.
We strive for accuracy in product descriptions, but we cannot guarantee all information is error-free.
We reserve the right to cancel or refuse orders at our discretion.

3. Returns and Refunds:

Please review our [Returns Policy] for detailed information.

4. Intellectual Property:

All content on this website, including the Californio logo, comic, and merchandise, is protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any content without our permission.

5. Limitation of Liability: We are not liable for any damages arising from your use of our website or products.

6. Governing Law: These terms are governed by the laws of the State of California, United States.

Effective Date: January 1, 2025

At Californio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect:

Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, mailing address, phone number, and payment information.
Non-Personal Information: We may collect information about your device, browser, and browsing behavior using cookies or analytics tools.

2. How We Use Your Information:

To process orders and deliver products.
To send newsletters, updates, and promotional offers (if you have subscribed).
To improve our website and user experience.
To comply with legal obligations.

3. Sharing Your Information: We do not sell or rent your personal information. However, we may share it with:

Trusted third-party service providers to process payments or ship orders.
Legal authorities if required by law.

4. Cookies and Tracking: Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

5. Your Rights: You have the right to access, update, or delete your personal information. To exercise your rights, please contact us at info@californiostore.com.

6. Changes to This Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page.

FAQs

1. What is Californio? Californio is a comic book series created by Erick Porter (E.P. the Producer), following Kevin Brooks on his journey through the challenges of inner-city life. We also offer exclusive merchandise inspired by the comic.

2. How can I purchase the Californio comic? The comic is available as a paperback on our website and as an eBook on Amazon Kindle.

3. What payment methods do you accept? We accept all major credit cards, PayPal, and other secure payment options.

4. Do you ship internationally? Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location.

5. Can I return or exchange an item? Please refer to our [Returns Policy] for details on returns and exchanges.

6. How can I stay updated on new releases and merch? Follow us on Instagram @Californiocomics and sign up for our newsletter for the latest updates.

7. How do I contact customer service? For any questions or concerns, please email us at info@californiostore.com.

Shipping Policy

Effective Date: January 1, 2025

1. Processing & Shipping Times

Orders are processed within 1-3 business days (excluding weekends & holidays).
Delivery times vary based on location and the selected shipping method.

2. Shipping Rates

Shipping rates are automatically calculated at checkout based on USPS rates. Available shipping methods include:

USPS Ground Advantage (Economical, 2-5 business days)
USPS Priority Mail (Faster, 1-3 business days)
USPS Priority Mail Express (Expedited, 1-2 business days)

The shipping cost depends on the package weight and destination, as determined by USPS.

3. Free Shipping

We offer free shipping on orders over $100 within the U.S.

4. International Shipping

We ship worldwide! International shipping rates are calculated at checkout.
Customers are responsible for any customs duties or import taxes.

5. Tracking & Delivery Issues

A tracking number will be provided via email once your order ships.
We are not responsible for carrier delays, weather disruptions, or customs processing times.
If your package is lost or damaged, contact us at info@californiostore.com for assistance.

Returns Policy

We want you to love your Californio purchase. If you're not completely satisfied, we accept returns and exchanges under the following conditions:

1. Eligibility:

Items must be returned within 30 days of purchase.
Items must be in their original condition, unworn, and unwashed.
In some cases, exceptions may be made for items with defects caused by our manufacturing or production process, or damages that occur during shipping and handling.

2. Non-Returnable Items:

Digital products (eBooks).
Items marked as final sale.

3. Process:

Email info@californiostore.com with your order number and reason for the return.
Ship the item to the provided address. Return shipping costs are the responsibility of the customer.

4. Refunds: All sales are final. We do not offer refunds under any circumstances.

Have questions? We’d love to help! Reach out to us anytime at info@californiostore.com.

Returnes Policy

terms & conditions

FAQs

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